BuildUGCBuildUGC

    Privacy Policy

    Last updated: March 10, 2026

    1. Introduction

    BuildUGC ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

    2. Information We Collect

    • Account information: your email address and display name when you create an account.
    • Product URLs: URLs you enter to describe your product for content generation.
    • Generated content: scripts, videos, slideshows, and other content created through our platform.
    • Payment information: processed securely by Stripe. We do not store your credit card details on our servers.
    • TikTok connection data: OAuth tokens used to publish content to your TikTok account on your behalf.
    • Usage data: how you interact with the platform to help us improve the service.

    3. How We Use Your Data

    • To provide and operate the BuildUGC service.
    • To generate UGC videos, slideshows, and scripts based on your product information.
    • To schedule and publish content to connected social media accounts.
    • To process payments and manage your subscription.
    • To improve and optimize our platform and user experience.
    • To communicate with you about your account and service updates.

    4. Third-Party Services

    We use the following third-party services to operate our platform:

    • Supabase: database hosting and authentication.
    • Stripe: payment processing and subscription management.
    • TopView AI: AI-powered video generation.
    • TikTok API: content publishing to TikTok.
    • OpenAI / Google Gemini: AI content generation (scripts, captions, hashtags).

    Each third-party service has its own privacy policy governing their use of your data.

    5. Data Retention & Deletion

    We retain your data for as long as your account is active. You may delete your account and all associated data at any time through your account settings. Upon deletion, all your personal information, generated content, and connection data will be permanently removed from our systems.

    6. Data Security

    We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

    7. Your Rights

    You have the right to access, correct, or delete your personal data. You may also disconnect third-party accounts (such as TikTok) at any time. To exercise these rights, contact us or use the relevant settings in your dashboard.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last updated" date.

    9. Contact Us

    If you have any questions about this Privacy Policy, please contact us at contact@buildugc.ai.